Privacy Policy

Updated: July 8, 2020

Your privacy is important to us and we are committed to protecting it. It is Befriended Heart's policy to respect your privacy regarding any information we may collect from you across our website, www.joyindementia.com.

We don’t ask for your personal information unless we truly need it. When we do, we’ll only collect what we need by fair and lawful means and, where appropriate, with your knowledge or consent. We’ll also let you know why we’re collecting it and how it will be used. Note that information will be recorded without our asking for it, specifically voluntary actions you take on our website. These actions can include, but are not limited to: filling out forms on the Website, sending us Contact forms, responding to surveys or providing your information when purchasing a product. We also use Google Analytics to analyze the actions our clients have taken in order to create a more user-friendly website that addresses your needs. We collect the following statistical data from your actions on our Website through Google Analytics: your equipment information, your location, and your clicking patterns. As far as equipment information, we will collect data about your operating system, your internet connection, the browser you use, the computer you use, and your IP address. Note that we do not collect any personal information unless you voluntarily provide it.

We are dedicated to keeping your email address confidential. Please note that we do not sell, rent or lease our subscription lists to third parties, and we don't share your personal information with third-parties, except where required by law. We will only retain personal information for as long as necessary to provide you with a service, and we may keep emails from you or for you in our inbox for our records, just like you do with your email correspondence. Note that we will not share this information with anyone unless you provide express permission (such as in testimonials, etc).

We don’t store your personal information on our servers unless it’s required for providing a service to you. What we store, we’ll protect within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Like other websites, our Website uses cookies and pixels. Cookies record when you've visited our Website, for how long, the pages you viewed, and the Websites you visit right before and after ours. Again, this standard technology helps us create services that are more tailored to you. For more information about cookies, click here. Befriended Heart also uses similar technology like cookies, which are called pixels. Pixels allow our social media sites track your internet activity after leaving the particular social media site to customize advertising you see when visiting the site. The advertisements will be tailored to your personal characteristics, interests and activities. In compliance with the policies of the social media sites, the Company reserves the right to use these pixels. If you visit our Website, you can participate in most things without providing personal information except when you download resources and/or register for services that we require you to share your name and payment information necessary to deliver you the service or product.

If you are not in the European Union, and purchase or download anything on this site, we will automatically put you on our mailing list. If you do not wish to receive this newsletter, you can unsubscribe at any time. If you have any problem unsubscribing, please send an email to laura@joyindementia.com and let us know.

If you are in the European Union, and purchase or download anything on this site, you will need to affirmatively consent that you would like to receive any further emails from us (newsletter, etc). If you do not wish to receive this newsletter, you can unsubscribe at any time. If you have any problem unsubscribing, please send an email to laura@joyindementia.com and let us know.

Note that all of the emails we send will include the following: who the email is from, and how to contact the sender. All emails will also include a clear way to remove yourself (unsubscribe) from our mailing list so you receive no other emails from us. If you no longer wish to receive emails from us, you may opt out by clicking the unsubscribe link at the bottom of the email.

As a general rule, we do not sell, rent, lease or transfer any information collected automatically or through your voluntary action. We may disclose your personal information to our subsidiaries, affiliates and service providers so we can provide you better services. We may disclose your personal information with a lawyer or collection agency, or another third party, when necessary to enforce our terms of service and/or any agreement between you and Befriended Heart.  In an event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Befriended Heart’s assets and/or business, we may provide your information to any successor. Finally, if we are legally required to do so by a court or government entity or in protection of our legal rights, we may disclose your personal information.

We are committed to employing reasonable methods for Befriended Heart to ensure the security of the personal information you provide to us and the information we collect automatically. We do this by using standard security protocols.

If any policy changes are made in the future, we will include them on this page. We will notify you by email to the email address you provided on your account and/or on the Website if we make important changes to how we treat our users' information. If you'd like to see the most recent revision date for this document, it is listed at the top of the page. You are responsible for ensuring that your email is still valid and updated, and for visiting our Website and this Privacy Policy for any changes.

Visitors' GDPR Rights (If you are within the European Union)

Due to the GDPR (General Data Protection Regulation) law, you are entitled to the following rights: request access to, rectify or erase your personal data stored by the Company; to seek restrictions on the processing of your data and the portability of your data; and complain to a supervisory authority that has jurisdiction over GDPR issues. We will keep your information that you voluntarily provide to us up until the point that: you ask us to delete the information; we decide to stop using our current data providers; or the Company decides that the value in retaining the data is outweighed by the costs of keeping it.

If you consented to the Company's processing of your personal data, you have the right to withdraw the consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

Note that we require only the information that is reasonable in order to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Contact Us

If you have any feedback or questions regarding this Privacy Policy, please feel free to contact us at:

Befriended Heart
10349 Granite Creek Lane
Oakton, VA 22124

Email Address: laura@joyindementia.com